Terms and conditions

Effective Date: July 20, 2025

Welcome to dlia.app (“Platform”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our mobile application and services that enable the resale of non-refundable bookings such as flight tickets, hotel reservations, event tickets, and car rentals.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement. By using the Platform, you confirm that you meet these requirements.

2. Platform Purpose

dlia.app provides a marketplace where users can list and purchase unused, non-refundable bookings. We are not a travel agency, event organizer, or rental company, and we do not guarantee the validity or transferability of listings.

3. User Accounts
  • Account creation is required to access and use certain features.
  • You are responsible for maintaining the confidentiality of your account.
  • We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.
4. Listing and Selling Bookings

You may list non-refundable bookings for resale. You must ensure:

  • The booking is eligible for transfer or name change.
  • Details provided are accurate and not misleading.
  • The booking is valid at the time of sale.
5. Buying Bookings

Buyers are responsible for reviewing booking details before purchase. We are not responsible if the booking cannot be transferred due to third-party policies.

6. Name Changes and Transfers

Both parties must confirm that a booking can be transferred or renamed. dlia.app is not liable if the third-party provider rejects the transfer.

7. Fees and Payments

Service fees may apply and are disclosed at checkout. Payouts to sellers are made after transaction confirmation. All payments are processed through third-party providers.

8. Refunds and Cancellations

All sales are final unless fraud or technical issues occur. We may investigate disputes, but resolutions are not guaranteed.

9. Prohibited Activities
  • No fake or fraudulent listings.
  • No use of the platform for illegal activity.
  • No impersonation or misleading representations.
10. Intellectual Property

All content and branding on dlia.app belong to us and cannot be copied or reused without permission.

11. Limitation of Liability

dlia.app is not liable for failed transfers, third-party restrictions, or loss resulting from use of the platform.

12. Indemnification

You agree to hold dlia.app harmless from any claims or losses arising from your use of the platform or breach of these Terms.

13. Modifications to Terms

We may update these Terms at any time. Continued use of the platform after updates implies acceptance of the changes.

14. Termination

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time.

15. Governing Law

These Terms are governed by the laws of [Insert Country], without regard to conflict of law principles.

16. Contact Us

For support or questions:
📧 support@dlia.app
📍 [Insert Company Address]